The present conditions are concluded between, on the one hand, the company 2MANO PARIS, hereinafter referred to as “SECONDE MAIN PARIS” and, on the other hand, any natural person wishing to make a purchase via the SECONDE MAIN PARIS website (secondemain-brand.com), hereinafter referred to as “the user”. The parties agree that their relations will be governed exclusively by this contract, to the exclusion of any condition previously available on the site. If a condition is missing, it will be considered to be governed by the laws in force in the sector of distance selling whose companies have their headquarters in France.
The present conditions aim to define the terms of sale between SECONDE MAIN PARIS and the user, from the order to the services, through the payment and the delivery. They regulate all the steps necessary for the placing of the order and ensure the follow-up of this order between the contracting parties.
Any order implies acceptance of the prices and description of the products available for sale. Any dispute on this point will intervene within the framework of a possible resumption and guarantees mentioned below.
SECONDE MAIN PARIS commits itself to honor the orders received on the website only within the limits of the available stocks of products. In the absence of availability of the product, SECONDE MAIN PARIS is committed to informing the user.
The shipping costs are at the charge of the user and depend on the country of delivery. They will be specified to the customer when the order is confirmed. The delivery in relay point, in Metropolitan France and in Belgium is offered.
Here is our price list, subject to change:
| Country | Delivery method | Fees |
|---|---|---|
| France, Belgium | Mondial Relay | Free |
| France | Colissimo Standard | 6€ |
| France | DPD Express | 8€ |
| Germany, Austria, Belgium, Spain, Italy, Luxembourg, Netherlands, Portugal |
Colissimo Standard | 6€ |
| Germany, Austria, Belgium, Spain, Italy, Luxembourg, Netherlands, Portugal |
Chronopost | 8€ |
| Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia, Sweden, Czech Republic, Switzerland |
Chronopost | 8€ |
| Guadeloupe, Martinique, Guyana, Reunion, Mayotte, Saint Pierre and Miquelon, Saint Martin, Saint Barthélemy, New Caledonia, French Polynesia, Wallis and Futuna, French Southern and Antarctic Lands |
Colissimo DOM-TOM | 15€ |
| Other countries not included in the above lists | Mondial UPS | 15€ |
The ordered products will be delivered to the address indicated by the user anywhere in the world.
Orders placed before 12:00 pm are prepared and shipped the same day the order is placed.
Orders placed after 12:00 pm will be shipped the next day.
Delivery times are from the scheduled shipping date. Except in case of special operations, they will be, within the limit of available stocks, from 48h to 72h for France, about 3 working days for the foreign countries according to the destination.
Please note that the preparation time announced above may be longer during our sales, sales and / or promotions.
*Delivery times are given as an indication by our transport providers and can also vary according to the periods of the year.
All our deliveries are given against signature except in period of confinement or contra-indication on behalf of our providers. SECONDE MAIN PARIS does not deliver to post office boxes.
In case of absence, a notice of passage must be left in the mailbox of the recipient.
The customer has 15 days to come and get it at his post office.
At any time, you can track your package on the website of La Poste and DHL.
In case of delay, the responsibility of SECONDE MAIN PARIS cannot be engaged and this, for any cause whatsoever. Consequently, no request for compensation, of any nature whatsoever, can be claimed by the user to SECONDE MAIN PARIS.
For any delivery outside the European Union, additional customs fees and taxes may be applied and are at the customer’s charge.
Unfortunately we do not have a stock in Madagascar, because our pieces are unique and must be centralized in a single stock for logistic reasons. This is why we offer our customers living in Madagascar a tailor-made service: appointment with our team, choice of fabrics with our stylists, and free alterations.
The prices are indicated in euros all taxes included, except for countries outside the European Union. These prices do not include shipping costs. Any change in the applicable rate may be reflected in the prices of the products. After this date, they are likely to be modified at any time. However, the prices cannot be modified once the customer’s order is placed. In the same way, if one or more taxes or contributions were to be created or modified, in rise as in fall, this change could be reflected on the selling price of the articles present on the site of SECONDE MAIN PARIS.
The prices indicated on the site are guaranteed for the duration of setting on line and within the limit of stocks available.
The final price charged to the customer is the price indicated on the confirmation of order.
You can pay by credit card bearing the Visa, Eurocard, Mastercard or American Express logo. Your bank account will be debited upon validation of your order. Knowing that there is always a delay from the banks, the validation of payment can sometimes take a day, from the validation of the order
The invoice of the product will be inserted in the package containing the ordered product.
If you are not satisfied, we invite you to contact us directly by email contact@secondemain-brand.com.
All items are subject to a contractual guarantee, which does not prevent the legal guarantee provided by articles 1641 and following of the Civil Code. The user also benefits from a guarantee allowing him to return the defective articles delivered in accordance with articles L 211-4 and following of the code of consumption. The user is therefore invited to refer to these texts if he wishes to have more precision on these legal guarantees.
All disputes concerning a sale concluded in application of the general conditions of sale could – concerning both their validity, their interpretation, their execution, their cancellation, their consequences, their consequences and which could not have been solved between the salesman and the customer – be subjected to the competent courts under the conditions of common law.
In case of dispute, the Customer is informed that he can in any case resort to a conventional mediation in order to find an amicable solution before any legal action, in particular with the Commission of the mediation of consumption (C. consom. art. L 612-1) or with the existing authorities of sectorial mediation, and whose references appear on the Internet site www.cm2c.net.
In all cases, the online provision of the credit card number and the final validation of the order will be worth proof of the completeness of the said order in accordance with the provisions of the law of March 13, 2000 and will be worth the sums committed by the seizure of the articles appearing on the order form.
This validation is worth signature and express acceptance of all the operations carried out on the site. However, in case of fraudulent use of his credit card, the customer is invited, as soon as this use is noticed, to contact SECONDE MAIN PARIS by sending an e-mail to contact@secondemain-brand.com.
SECONDE MAIN PARIS has for all the stages of order taking as well as for the stages posterior to the conclusion of the contract an obligation of result.
Thus SECONDE MAIN PARIS commits itself to describe with the greatest accuracy the products sold on the website of SECONDE MAIN PARIS. On the other hand, the responsibility for SECONDE MAIN PARIS could not be committed in the case where the non-fulfillment of its obligations would be ascribable either to the unforeseeable and insurmountable fact of a third to the contract or with a case of absolute necessity as defined by the French Jurisprudence. In the same way the responsibility of SECONDE MAIN PARIS could not be committed for all the disadvantages or damage inherent in the use of the Internet network, in particular a rupture of service, an external intrusion or the presence of computer virus.
All elements of the site secondemain-brand.com, whether visual or audio, including the underlying technology, are protected by copyright, trademarks or patents.
The user who has a personal website and who wishes to place, for personal use, on his site a simple link referring directly to the home page of the SECONDE MAIN PARIS website must request authorization from SECONDE MAIN PARIS.
In all cases, any link, even tacitly authorized, must be withdrawn upon simple request from SECONDE MAIN PARIS.
In the hypothesis where one of the clauses of the present contract would be null and void by a change of legislation, of regulation or by a decision of justice, that would not know how to affect the validity and the respect of the present general conditions of sale.
The present conditions apply during all the duration of setting on line of the services offered by SECONDE MAIN PARIS.
The filing of the purchase orders and the invoices is carried out on a reliable and durable support so as to correspond to a faithful and durable copy in accordance with article 1348 of the Civil code.
The present conditions are subject to French law. The competent court in the event of litigation will be that of the place of residence of the defendant or, at the choice of the plaintiff, the place of effective delivery of the product.
A cookie is a small text file that is placed on your device (computer, tablet or mobile device) when you visit a website. The cookie allows a site to recognize you, help you navigate from page to page on a website, provides secure connections and remembers your preferences for future visits.
SECONDE MAIN uses cookies to recognize the user (customer or not) when connecting to the site.
To learn more, please visit our privacy policy.
The present conditions are concluded between, on the one hand, the company 2MANO PARIS, hereinafter referred to as “SECONDE MAIN PARIS” and, on the other hand, any natural person wishing to make a purchase via the SECONDE MAIN PARIS website (secondemain-brand.com), hereinafter referred to as “the user”.
In order to offer for sale, sell and deliver its unique pieces, SECONDE MAIN PARIS collects personal data on its website secondemain-brand.com.
SECONDE MAIN PARIS is concerned about the privacy of its customers and more particularly about their personal data. You will find below the main ways in which SECONDE MAIN PARIS treats your personal data collected during your navigation, and thus assure you of our complete transparency. Our privacy policy also aims to comply with the new European regulation on data protection, which came into force on 25 May 2018.
Thus, browsing the site secondemain-brand.com means acceptance of this new policy of personal data protection.
The data controller, who collects the personal data and implements the data processing is: SECONDE MAIN PARIS, a simplified joint stock company with a capital of 3000 €, registered in the Paris Trade and Companies Register under number 911 645 935, whose head office is located at 6 villa Poirier in Paris (75015), France.
SECONDE MAIN PARIS collects personal data from users on the website secondemain-brand.com.
The personal data likely to be collected are the following:
Data relating to payment methods (credit card number, expiration date, authorization number, security code) are collected directly by our service provider Sogecommerce.
Third-party providers of applications, tools and plug-ins on our website, as well as networks on which we publish editorial and promotional content (such as Facebook, Instagram and Pinterest) may also use automated, interest and context-related means to collect user data (interactions with features and profiling of online activity). This data is collected directly by these providers and/or third parties and is subject to their policies. To the extent permitted by applicable law, SECONDE MAIN PARIS is not responsible for the practices of these providers and third parties.
Some services may be altered or inaccessible in the absence of consent to the collection of the data mentioned in this Privacy Policy.
The regulations in force protect the privacy of users and require any data controller to be able to justify a legitimate basis for such processing. The regulation thus provides among the legal bases for processing:
SECONDE MAIN PARIS does not share any personal data for commercial purposes with third parties.
The user has the faculty to modify his personal data and to withdraw his consent at any time by connecting on his customer account.
The personal data collected may be transmitted to service providers of SECONDE MAIN PARIS in order to complete all orders on the website secondemain-brand.com.
The recipients of the data are:
The subcontractors of SECONDE MAIN PARIS may have access to the data collected for:
In accordance with Articles 14 to 22 of Regulation 2016/679 of 27 April 2016, any natural person using the SECONDE MAIN PARIS website has the right to exercise the following rights:
If SECONDE MAIN PARIS detects a violation of personal data likely to generate a high risk for the rights and freedoms of its users, it undertakes to inform the users concerned as soon as possible.
The user can exercise all of these rights by logging into his or her customer area, by contacting customer service at contact@secondemain-brand.com.
The user will have to join to his request a proof of identity.
In case of no response or unsatisfactory response, the user may refer to the supervisory authority of his country of residence, for France, the CNIL: https://www.cnil.fr/
User data will not be retained beyond the period strictly necessary for the purposes set forth herein and in accordance with applicable laws and regulations. In this regard, data used for prospecting purposes may be kept for a maximum of 3 years from the closing of the user’s account or the last contact of the prospect concerned. The user’s data is deleted when the retention periods expire. Nevertheless, the data may be archived beyond the periods provided for the needs of research, the establishment, and the prosecution of criminal offenses for the sole purpose of allowing, as necessary, the provision of these data to the judicial authority.
Archiving implies that these data will be anonymized and will no longer be available online but will be extracted and stored on an autonomous and secure medium.
As the person in charge of processing, SECONDE MAIN PARIS undertakes to take all the necessary precautions to preserve the security and confidentiality of the data and in particular, to prevent them from being altered, deformed or from being accessed by unauthorized third parties.
SECONDE MAIN PARIS has concluded service contracts with partners having a certain expertise in the field of data protection.
All data is hosted in France or in the European Union.
The payment of purchases on the website is made via the secure platform of our payment provider Sogecommerce.
Sogecommerce is a secure online payment solution from Société Générale.
SECONDE MAIN PARIS does not have access to the customers’ payment data.
However, the user can choose to save his payment card data in his customer account. These data are not stored at SECONDE MAIN PARIS, but at Sogecommerce. The user can at any time modify or delete these banking data by connecting on his customer account.
The website may provide links to sites, applications and services other than those of Seconde Main which may be operated by third party companies.
SECONDE MAIN PARIS is not responsible for the processing of personal data by these third party sites. The user will have to consult the policies of protection of the personal data.
When browsing our website, information relating to the navigation of the user’s terminal (computer, tablet, smartphone, etc.), may be recorded through “Cookies”.
A cookie is a small data file (text file) that a website, when visited by a user, asks your browser to store on your device in order to remember information about you, such as your language preferences or login information. We set these cookies called internal cookies. We also use third-party cookies, which are cookies from a different domain than the website you are visiting, for our advertising and marketing efforts. Specifically, we use cookies and other tracking technologies for the following purposes:
Cookies are used to track browsing patterns or analyze user behavior, including:
The user can change their cookie preferences by clicking on this
These cookies are necessary for the proper functioning of our website and must remain active if you wish to access all our services. They do not store any personal information and are the result of actions you have taken – such as setting your privacy preferences or filling out a registration form. You can always configure your browser to block or be notified of these cookies.
These cookies allow us to determine the number of visits and sources of traffic in order to measure and improve the performance of our website. They help us to understand how visitors navigate the website and to identify the most/least visited pages. All information collected by these cookies is aggregated and therefore anonymized. If you do not accept these cookies, we will not be informed about your visit to our site. The performance cookies installed on secondemain-brand.com concern the following sites: Google Tag Manager and Google Analytics.
These cookies are used to improve and customize the functionality of the website. They may be activated by our staff, or by third parties whose services are used on our website pages. If you do not accept these cookies, some or all of these services may not function properly.
These cookies may be set by our advertising partners within our website to provide you with content tailored to your interests. They do not store personal data directly, but are based on the unique identification of your browser and Internet device. If you do not allow these cookies, the advertising content offered will be less targeted. The cookies for our targeted ads that are set on secondemain-brand.com relate to the following sites: Facebook, Pinterest and Google.